Privacy Policy
Information We Collect
We collect two types of information from you:
Personal Information: When you make a purchase or create an account on our website, we may ask you to provide personal information, such as:
- Name
- Email address
- Shipping and billing addresses
- Phone number
- Payment details (e.g., credit card number, UPI ID)
Non-Personal Information: We also collect non-personal data automatically when you visit our website, including:
- Browser type and version
- IP address
- Device information
- Pages you visit on our site
- Time and date of your visit
This helps us understand how users interact with our product and improve their experience.
How We Use Your Information
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- Processing Orders: To fulfill your orders, process payments, and ship products to you.
- Customer Service: To respond to your inquiries, provide support, and resolve any issues related to your orders.
- Improving Our Website: To enhance the user experience and optimize the website’s functionality based on your usage patterns.
- Marketing and Promotions: With your consent, we may send you promotional emails about new products, offers, and updates related to Indian Tradition Herbs. You can opt-out of these communications at any time.
- Legal Compliance: To comply with any applicable laws, regulations, or legal processes.
How We Protect Your Information
We are committed to maintaining the security of your personal information. We implement appropriate physical, technical, and administrative measures to protect your data from unauthorized access, disclosure, alteration, and destruction.
- Encryption: Payment details and sensitive information are encrypted using secure sockets layer (SSL) technology.
- Access Control: Access to personal information is limited to authorized personnel who need it to process your orders and provide customer support.
- Data Storage: We store your personal information in secure databases that are protected by firewalls and other security measures.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our website and business. These third parties may include:
- Payment Processors: To securely process your payment transactions.
- Shipping Providers: To deliver products to the address you provide.
- Email Marketing Services: To send you newsletters and promotional emails if you opt-in to receive them.
These third-party service providers are contractually obligated to protect your data and use it solely for the purpose of performing their services.
We may also disclose your information if required by law or to protect our rights, property, or safety.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience on our website. Cookies are small files that are stored on your device and help us analyze website traffic, customize content, and remember your preferences.
Types of Cookies:
- Essential Cookies: Required for the functioning of the website (e.g., remembering your shopping cart).
- Analytical Cookies: Help us understand how visitors interact with the site, allowing us to improve the user experience.
- Advertising Cookies: Used to deliver personalized ads based on your browsing history.
You can control or disable cookies through your browser settings, but this may affect your experience on our website.
Contact Us
If you have any questions about our Terms & Conditions, please contact us at:
Email: indiantraditionalherbs@gmail.com
Phone: +91-8395835835
Address: 0181/1 OLD. NEW 12, Kalinga Colony, Araghar Chowk, Araghar, Dehradun, Uttarakhand, 248001